Privacy Policy

Hors Normes complies with The General Data Protection Regulation (GDPR) (EU) 2016/679.

This means we are transparent about how we track and use visitors’ personal data. You can review what we collect and how we use it.

At Hors Normes, we collect:

• Your name and surname
• Your email address
• Your physical address
• Your phone number
• Data about the browser and device you use to view the store
• Information on how you navigate the store

We collect your contact details to process your orders and ensure you receive your packages. We also gather information about your technical equipment and on-site behavior to improve our store’s user experience and personalize our services (e.g., automatically switching to a mobile-friendly version).

We work with third-party companies to provide you with the best possible service. These companies have limited access to your data and only use it for specific purposes:

• Payment services: Use your name and credit card details to process payments.
• Manufacturers and stock keepers: Use your order details to prepare your packages.
• Postal services: Use your name and address to deliver your products.
• Mass mailing services: Use your email to send updates and promotions (if you’ve subscribed).

By browsing our website, you agree to allow third parties to process your IP address to determine your location for currency conversion. A temporary cookie will store your selected currency to ensure consistency when browsing.

If you disagree with these terms, please leave the website.

You can contact us via the Contact Us page to:

• Request a copy of the personal details we’ve collected about you.
• Ask us to delete your personal details from our system.
• Withdraw your consent if you no longer agree to share your data.

We take every measure to secure your personal information while storing and using it.

Thank you for your trust and cooperation!